Shipping Protection safeguards your order from damage, loss, or theft during transit. If anything happens to your package while it's on the way, we've got you covered.
What does Shipping Protection cover?
Lost Packages – If your order goes missing in transit and isn't delivered, we’ll replace it.
Damaged Items – If your order arrives damaged, we’ll send you a replacement.
Stolen Packages – If your package is marked as delivered but goes missing, we’ll work with you to resolve it.
How do I add Shipping Protection to my order?
You’ll have the option to add Shipping Protection at checkout for a small fee. It’s a simple way to get extra peace of mind for your purchase.
How do I file a claim?
If your order is lost, damaged, or stolen, contact our support team at orders@oldmanstrength.com.au. Provide your order number and any relevant details, and we’ll take care of the rest.
Is Shipping Protection refundable?
Shipping Protection is non-refundable once your order has shipped.
Have more questions? Reach out to our support team at orders@oldmanstrength.com.au. We’re happy to help!
